What has happened to service? It dropped off during the Covid lockdowns, but it seems to have become a lot worse since. I had problems with an online pharmacist and, when I complained, was told they understood my frustration. Then there was the company that sent me a voucher that didn't work, sent another voucher that also didn't work, and when I enquired, was told, "It works for us." Now it's my dryer, which at not even 3 months old blows the fuses. The company claims it's my power point and they will neither fix it nor replace it. No one seems to care whether or not the customer is happy with the product or service. Since when did buying something become a drama?